
You tried to save some money. So you attempted coloring your own hair at home and it didn't come out anything close to the color you expected, like when it's done professionally at your salon.
You call the salon in a panic.
Your stylist is booked, but you need to get in today. What should you do ?
Here is some advice:
When you call and speak to the receptionist, very calmly ask if you may speak to your stylist. Don't pressure them to get you right in, and be detailed as to what you did to your hair.
Talk about what you should do. If they cannot get you in today and you can’t wait until the next day ask them to refer you to another stylist that they trust.. someone that will do your hair just as good as they would have.
To avoid this type of crisis in the future see if your stylist will able to come up with a color maintainance plan that you can afford and see if your stylist will do your color within your budget.
A good recommendation for the future is to always make your next hair appointment before you leave the salon.
You can schedule as many as you need to.. whether it’s a month, a year ahead or one appointment at a time…
Either way, if you do this.. you won’t have panic at the last minute worrying if you can get in… it’s not worth it. So make sure to make your appointments ahead of time and save yourself the hassle and frustration.
